Shop Terms and Conditions

1. General Provisions

  • These Terms and Conditions define the rules for using the online store The Clarity Publishing, available at theclaritypublishing.com (hereinafter: the “Store”).
  • The Store is owned and operated by Patrycja Jagodzińska, conducting sales as an unregistered business activity in accordance with Article 5 of the Polish Entrepreneurs’ Law.
  • Correspondence address: Kazimierza Leskiego 25/17, 80-180 Gdańsk, Poland
  • Contact email: contact@theclaritypublishing.com
  • The Store sells digital products (ebooks) available for download in electronic form.
  • The Customer must use the Store in accordance with its intended purpose, applicable law, and principles of good conduct.
  • Browsing the Store’s offer does not require registration. Placing an order constitutes acceptance of these Terms and Conditions.
  • The Terms and Conditions are available free of charge in a manner that allows them to be obtained, stored, and reproduced.

2. Technical Requirements

  • To use the Store and download purchased digital products, the following are required:
  • a device with internet access,
  • an up-to-date web browser (Chrome, Firefox, Safari, Edge),
  • an active email address,
  • software capable of opening PDF files or other formats specified in the product description.
  • The Store is not responsible for the inability to download a product resulting from failure to meet the above technical requirements.

3. Placing Orders

  • Orders may be placed 24/7 via the Store’s website.
  • The Customer places an order by:
  • selecting a product and clicking “Buy now”,
  • providing the required personal information,
  • choosing a payment method,
  • confirming the purchase.
  • After placing an order, the Customer receives a confirmation email. At this moment, the sales agreement between the Customer and the Store is concluded.
  • The Customer is obliged to pay for the product according to the chosen payment method.
  • The Store is not responsible for the inability to deliver a product due to incorrect or incomplete data provided by the Customer.

4. Delivery of Digital Products

  • Products sold in the Store are digital content delivered electronically.
  • Delivery takes place via a download link sent to the Customer’s email address immediately after the payment is recorded.
  • The download link remains active for the period specified in the product description or in the email.
  • If any issues occur with downloading the product, the Customer should contact the Store.

5. Prices and Payments

  • All prices displayed in the Store are gross prices and are expressed in USD
  • Available payment methods include:
  • electronic payments (e.g., Stripe, PayPal – depending on the configuration),
  • traditional bank transfer.
  • If payment is not received within 5 business days, the order may be cancelled.
  • Refunds are issued using the same payment method used by the Customer unless otherwise agreed.

6. Right of Withdrawal – Digital Products

  • In accordance with Article 38 of the Consumer Rights Act, the Customer loses the right to withdraw from a distance contract once digital content that is not supplied on a tangible medium has been delivered, provided that:
  • the Customer consented to the commencement of the service before the withdrawal period expired, and
  • the Customer was informed about losing the right to withdraw.
  • Purchase of a digital product in the Store requires the Customer to tick a checkbox confirming the above consent.
  • After receiving access to the download link, the Customer cannot withdraw from the contract.

7. Complaints

  • The Customer has the right to submit a complaint if the digital product is not in conformity with the contract.
  • Complaints should be submitted via email to:
  • contact@theclaritypublishing.com
  • The complaint should include:
  • Customer’s name,
  • email address,
  • description of the issue,
  • proof of purchase.
  • Complaints are reviewed within 14 days from the date of submission.
  • If the complaint is justified, the Store will:
  • provide a corrected version of the product, or
  • issue a refund if correction is not possible.

8. Liability and Copyright

  • All content available in the Store (ebooks, texts, graphics, materials) is the property of Patrycja Jagodzińska and is legally protected.
  • Purchasing a product does not transfer copyright.
  • The Customer receives a non-exclusive license for personal use only.
  • The Customer may not distribute, copy, resell, share, or make the purchased products publicly available.

9. Personal Data

  • The administrator of the Customer’s personal data is Patrycja Jagodzińska.
  • Personal data is processed solely for the purpose of fulfilling the order and, if the Customer agrees, for sending the newsletter.
  • The rules of processing personal data are described in the Store’s Privacy Policy.

10. Final Provisions

  • In matters not regulated herein, the applicable provisions of Polish law shall apply, in particular:
  • the Civil Code,
  • the Consumer Rights Act,
  • the Act on Providing Services by Electronic Means.
  • The Store is not responsible for technical issues on the Customer’s side that may prevent downloading or accessing the product.
  • The Store may amend these Terms and Conditions. Amendments do not affect orders placed before the changes come into force.
  • These Terms and Conditions take effect on the date they are published on the Store’s website.